My HVAC unit is less that 2 years old. The Fan motor went out and I did what any consumer would do.
I called and asked to get the replacement part. I was ten told that They needed my technician to call them, so I did so and still there is no confirmation that there have been any parts sent to repair my HVAC. Not to mention it is 100 degrees in SC and I have a 8 week old in my home and a very upset wife.
I hope this complaint helps you figure out where your focus should be. Consumers are your revenue and your word means everything.
Reason of review: Bad quality.