Lokesh R Hgx

Haier engineer are qualified for Installtion Or...

Haier engineer are qualified for Installtion Or not I want that data because new AC gas leakage so need certificate
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Anonymous
map-marker Bengaluru, Karnataka

Pathetic service for refridgerator repair

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Been 10days that I raised compakin for repair which service guy completed after 7 days and then fridge stopped working after repair. Next day raised complaint again been 4 days no update. Even after calling customer service, repair guy and area managers no resolution.
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User's recommendation: Never recommend any products from haier

Kahari Isp

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Verified Reviewer
| map-marker Melbourne, Victoria

Washing machine is not working

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My new mashine has stopped working I have warranty for three years but now higher rejected every thing and ask for extra money the customer services 0nno
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Anonymous
map-marker Mumbai, Maharashtra

1 out of 10 star Haier products

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Dear S/M, Tomorrow (22-9-23) i registered a complaint of my Split AC cooling regarding is this name of Kavita Jain (836868****) ( k836868****@***.com). After registered a complaint (GU202309****0297) today's technician call me 11 AM nd says me he is come to for checking with in a 30 minutes but after waiting period I call 4 PM but he didn't pick my phone.So, I want to take a sufficient action this responsible technician.I didn't want to go to the other complaint spaces.Pls solved out of my AC cooling regarding issue or gave me a better technician. Thanks & Regards Kavita Jain 836868**** 935433****
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User's recommendation: Not buy Haier products

Sumit G Hgv

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Verified Reviewer
| map-marker Jhajjar, Haryana

Haier is worst company , i dont like haier product because product quality is very bad and customer service is bad bad bad .

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No words for haier , its a worst company. Please do not buy haier product.after purchaging the product they do not give good service.
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User's recommendation: Improve customer service and also product quality.my air conditioner got fault under 2 years of purchage.

Anonymous
map-marker Lahore, Punjab Province

Satisfied

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Haier - Satisfied
I am happy to purchase Haier AC ،fully satisfied ،it's on installment based ،company has full back up with the customers and has policy to give Eidi to the customers،let's see what's thatstyle="background-color:
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User's recommendation: Must purchase it

Sumit G Hgv

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Verified Reviewer
| map-marker Kaithal, Haryana

This is the worst company.

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Within 2 years, the compressor of Haier air conditioner got damaged.Complained since 10 days but still no solution.its very very bad company.i recomend don't buy haier product .its my personal review
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User's recommendation: Improve customer service very urgently

Seemab M Jfi

Very bad product and service

We bought fully automatic washing machine from Haier after 2 years there is lots of problems and the service is very bad we r vvvv disappointed
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Preferred solution: We want our washing machine repair with gud technicians

User's recommendation: Don’t buy haier products services is vvvvvvv bad

Saurav singh R

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Verified Reviewer
| map-marker Mathura, Uttar Pradesh

Wrost service ever very bad product

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I have purchased ac I month ago, now there is cooling problems I have complaint before 2days 2 technician contact me but no one came to my location for repair my ac very bad experience wrost product
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Bruce A Rzv

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Verified Reviewer
| map-marker Commerce, Georgia

Very bad customer service. Order Freezer since June and have not received it.

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I order my Freezer in June and now it at the end of December they finally called with a date to deliver it on 12/28/2022. I waited all day and when I called they stated that some one got sick and couldn't deliver my freezer.

I got my answer at 6:00 P.M. why couldn't someone call me earlier to let me know, now they tell me that I have to take off time to accept delivery on Jan. 2 2023. I will never ever buy their products again.

Lack of respect for customers and just a bunch of lies of when the product will be deliver. From June to December when I called for my product they keep giving me lie after lie.

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Pros:
  • Have name brand product

Preferred solution: Apology

Mansi M Itn

No resolution provided since so long

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Dear Haier Customer Service,

I am writing to express my frustration with the Haier AC that I purchased 1.5 years ago. I have complained about the cooling issue 7-8 times, and every time a technician came to check, but the issue still remains unresolved.

It has been 15 days since I last complained about the same issue, and 3 different technicians have come to check, but my issue is still not resolved. 4 days ago, one of the technicians repaired a part, but the cooling issue still persists.

I have already paid the service charge, and if another technician comes and asks for the service cost again, I will be forced to escalate this issue further.

I am extremely frustrated with this situation, and I have never seen such poor service from a company. I am disappointed that despite so many complaints, my issue is still not resolved. It is extremely hot outside, and I expect my AC to function properly.

I hope that you will take immediate action to resolve my issue.

I would appreciate it if you could send a technician who can actually fix the problem. I look forward to hearing back from you soon.

Sincerely,

Mansi Mehrotra

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User's recommendation: Do not buy haier product I purchased AC and LED and with in 6 months raised issued in both the items

1 comment
Karia Ajc

Same issue But our ac 6 day used new ac and same problems with me haier is looser Bad service in karachi

Lemon Iap

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Verified Buyer
| map-marker Hyderabad, Telangana

Worst service last 7 days onwards try complaint but no one is not responding

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Haier - Worst service last 7 days onwards try complaint but no one is not responding
Before 5 I raised a complete but no one not responding properly...here the mistake is I am buy Haier ac .in my home I installed 2 ac ..this is the last buying Haier product...did not refer to any to buy a haier product...no one is not responding way taking is not respectable...I have suggestion to Haier without service pls don't sale the products ..
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User's recommendation: Not to buy Haier products

Resolved
Ajay T Alw

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Verified Buyer
| map-marker Vadodara, Gujarat

Resolved: Showing e7 error

Haier - Showing e7 error
Updated by user May 24, 2023

Company fixed the issue and I have been provided with product replacement.

Original review May 24, 2023
Your dealer and your company customer care all persson is not working and Not any answer my Ac problem.Befor 5Day complan not register and But behover andnot call attend dealer
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Loss:
$37000

Preferred solution: Full refund

Perumal R Pfy

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Verified Reviewer

Sevice

Power consumption very high so pls come and check it. Gerenal service also come and done it djdjfkflflfllflflfkfjfjfjfjfnfnfnfjfkfkkffkfkfkfkfkfkf 978967****
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Preferred solution: Gerenal service

Iftikhar H Xil

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Verified Reviewer
| map-marker El Sheikh Zaid, Giza

Purchaised new haier refrigerator HRF438 and found unserviceable

I've purchased new Haier refrigerator model HRF438 on 12th july 2023 . This new article was unserviceable. I am very disappointed. Haier products are very unreliable. Also I made a complain to service centre, but still my refrigerator is out of order. Very poor response of Haier team.
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Loss:
$1000
Pros:
  • Good looking
Cons:
  • Unreliable

Preferred solution: Replace my this article with new one

User's recommendation: Never use Haier