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Haier america had a voluntary recall on toaster ovenRTO1400ss. Sent in form and cord exactly as told to.

They pretended they never got it and refuse to mail free replacement. Instead they sent out a few months later another letter and form and return label. When i called them ,Carol, at 8774614788 i was kept on the line and asked if i had my receipt. When i said i didnt they said they couldnt honor it.

No where on the rebate form does it say you need a receipt. Well they got you to by their product, recalled it as a fire hazard, told you to cut the cord with the manufactures # on it mail it in and throw unit out..all of which i did even using their return label..then they pretend they never got it...i will never buy from this company or anyone they are affiliated with again!

Review about: Haier Rebate.

Monetary Loss: $30.

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I am also still awaiting my replacement toaster. I called about six months ago and was told it was still being processed. It has been 18 months since I sent trhe recalled information to Hailer.

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