State: Illinois City: Chicago Clear all filters (6 of 306 reviews match)
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I have been trying unsucessfully I might add to resolve an issue with a deep freezer that I purchased in the latter part of February of 2012. The unit had malfunctioned by the end of April and I have been trying with no resolution to have the unit repaired or replaced....
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#443752
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Error reading "EE" on mini fridge. Haier customer service reps completely incompetent. Have been told to wait from 8-12 for servicer to come, waited, no servicer, called servicer who said he was never contacted and doesn't even service my location. Asked to speak to...
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#439734
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I have called this company 2x a week for the past month and every time I talk to someone they are rude and give an excuse for why my defective merchandise has not been replaced even though I have complied with everyone of their requests -- hold on my credit card until...
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#199379
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Haier Front Load Washing Machine Within 3 months washer quit working. 5 months, 14 calls to their service department and 6 repairmen visits later they finally got it to work. They would not replace the machine even when 5 repair people could not fix it, they insisted...
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#186116
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I bought a small bar refrigerator from Menards on 1-3-09. It stopped working (almost caught on fire) 3 months later. Menards told me that I had to go thru Haier to get it replaced. I sent three e-mails without a response. I've called five times and each time they told...
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Anonymous
Administrator

HAIER of America is by far the WORST company to deal with for warranty work or pre-mature product failures. This company will be investigated and filed to the BBB.

Anonymous
Administrator

This company (Haier America) has been filed to the Better Business Bureau for complaints of warranty and defective merchandise.

#148882
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Purchased a Haier HD456E dehumidifier from Menards August 2008, by October 2008 it had quit working and would try and come on over and over not creating any water and driving everyone in my finished basement crazy. I called Haier America and they told me to cut off the...
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Anonymous
Erin Amsberry

Tom L. - I had the same experience with Haier and by my 3rd dehumidifier, I\'d had it. It took me three months of headaches, hassles and lies by Haier Customer Service before...

#142672
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