State: New York Clear all filters (24 of 306 reviews match)
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I purchased a freezer Mai 31 at future shop in Canada before the move. During the xmas holidays the freezer stop freezing and lost all the food. I was quite upset given it is a new freezer. I retrieved my proof of purchase and phone. My first phone conversation 6 Jan...
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2.8
#580742
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I purchased a portable washer in May of this year, at first it was working fine but one day when I went to remove the clothes they were soaking wet. The machine would not spin. I then put it on just the spin cycle nothing happened. I will never purchase another item...
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1.3
#530207
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Bought a reasonably priced beverage center that chilled well. The compressor failed due to a faulty switch. Went to the "authorized" service center for a repair that was going to cost me double in labor for what I initially paid for the whole fridge just to replace a...
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#476954
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Just got a Haier Dehumidifier from a friend who thought we could find an easy fix for it, but it turns out it's total junk. It doesn't work and although it's not old, it has a problem that fixing would be more expensive than buying a new one. Haier America is bad...
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Lee Center, New York
#441789
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I purchased a washer & dryer on 10/13/13. The washer stopped spinning. I have been calling customer service since 7/11/13. I've sent paper work twice as the said each time something was missing. The told me that there were no service people in my area to fix it....
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#440887
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I RECEIVED A HAIER SLIM SOUND BAR FOR CHRISTMAS 2013, IT WORKED FOR ABOUT THREE DAYS THEN FAILED. I CALLED THE SERVICE HOT LINE AND WAS TOLD THAT IT WAS NOT REPLACEABLE AND I WOULD RECEIVE A REFUND IN 7 SEVEN TO TEN WORKING DAYS..LESS TAXES..$39.00 US DOLLARS. I HAVE...
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#387019
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I purchaced a combination washer and dryer from this company. Less than 1 year later it has completely failed. Since there is a 1 year waranty, I called on 11/26/12 for service, they cant find any appliance repair service in my local area that will repair their...
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Glen Oaks, New York
#376457
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faulty thermostat for wine cooler.complied with all their requests for supporting documentation co notified in may 20012,of problem. i was constantly told that they would honor their warranty and would be sending a replacement unit This has never happened . They refuse...
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Anonymous
NY ***sumer

I had the same issue with a water cooler, they told me they would be shipping a replacement water cooler and I would receive it in 4-6 weeks, 8 weeks later no cooler, I called...

#360393
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bought window AC unit/didn't work.called and was told a repair person would be sent.no one came.called back and was told the unit had to be replaced so sent certified letter with required documentation to "expedite service".have called eveery few days/different...
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Anonymous
Anonymous

I have a customer complaint in to Haier that I have persistently been following up on for over 6 months. I keep getting told it is being elevated. I have only ever heard from ...

Anonymous
Third World

Haier products are primarily made for appliance markets in 3rd world countries where people just can not afford to buy anything better. One of the problems with budget priced...

Geneva, New York
#332775
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Unboxed the unit and tested it, the fan was making a loud ratcheting noise and the fan would not wind up and seemed bogged down. Powered down the unit to shine a flashlight inside the vent holes, and noticed the condenser fan had a blade completely sheared off and...
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#316790
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