Haier
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Haier Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Haier has 1.5 star rating based on 115 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No in good condition, No pros, Price.
Cons: Product or warrenty or customer service, Terrible customer service, Did not like the customer service or warrenty.Recent recommendations regarding this business are as follows: "Iam not recommendation to future custer to buy haier products", "Don’t but Haier, very poor customer service.", "Specially New customers Not any product purchase Haier company", "Never recommend any products from haier", "First see the reviews. Don't go with looks and advertisements".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Haier has 1.5 star rating based on 115 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No in good condition, No pros, Price.
Cons: Product or warrenty or customer service, Terrible customer service, Did not like the customer service or warrenty.Recent recommendations regarding this business are as follows: "Iam not recommendation to future custer to buy haier products", "Don’t but Haier, very poor customer service.", "Specially New customers Not any product purchase Haier company", "Never recommend any products from haier", "First see the reviews. Don't go with looks and advertisements".
Most users ask Haier for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Haier Reviews
"Satisfied"
I am happy to purchase Haier AC ،fully satisfied ،it's on installment based ،company has full back up with the customers and has policy to give Eidi to the...
"Can’t Reach Customer Service. I called with a problem and every minute I was given a choice to click 1?get a web address to deal with my problem or click 2 to get. Never got an agent."
The freezer was working but the fridge wasnt getting cold enough inside. I tried to call but could never get an agent. Every minute I was given a choice to...
Hardoi, Uttar Pradesh
Very bad serice
User's recommendation: Iam not recommendation to future custer to buy haier products
Philadelphia, Pennsylvania
Can’t Reach Customer Service. I called with a problem and every minute I was given a choice to click 1?get a web address to deal with my problem or click 2 to get. Never got an agent.
User's recommendation: Don’t but Haier, very poor customer service.
Had some issues in my refrigerator
Preferred solution: Full refund
Service is not good
Preferred solution: Service
Zero rating.
Avinashi, Tamil Nadu
Had some issues in my refrigerator
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Noida, Uttar Pradesh
Resolved: My experience is very bad. Freeze is not working in good condition. Freezer is also not working. Even it is only 1 year old. This is called cheating. After sales service is very bad.
User's recommendation: Never buy . Very bad after sales service
My refrigrator bottlegurd dameged no support from...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
New a.c problem
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complain
No resolvement by Haier. They called and offered a money back return through the seller after deductions. It is hard to understand they are not rectifying nor responding and instead of resolution of their product either by replacing or repairing they want to refund...
I am very desperate writing you to help me maintain my newly bought Refrigerator HRF-438IBS in Pakistan since your company can not give me service and rectify the problem in the refrigerator. Although it should be replaced since bought new from them.
The freezer temperature remains between -9 to -13 and not -18.
The temperature setting is set at 2 deg. Centigrade.
Haier have replaced CPU Card but.no change.
They now do not come or rectify the problem. My complaints are cancelled automatically without my consent.
This refrigerator has manufacturing fault and should be changed since bought new but they do not give qualified service.
Please help.
Thanks.
Pakistan
+923336****56
- Only interested in their sales
Preferred solution: Replacement
User's recommendation: No warranty not even 2 days for new product
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Jalandhar, Punjab Province
Complainting from the may month no resolve, Issue from the last year July but no resolve very very poor service
4star AC installation chargeable yes /no....
Poor Service accross Consumer Durable Industry.
Preferred solution: Proper Service and Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lahore, Punjab Province
Haier Technician Fraud with Customer
I got haier air-conditioned a year ago ,after 3 months of purchasing my ac showed issue of not getting cool so i complained to haier company, Technician came n after checkng he said bands are leaked,we will repair it,my issue resolved but soon aftr 1.5 month of band repaired ac again showed the same issue,I complained then technician came n said band are leaked n need to b replaced,they replaced,after 2 days I noticed a voice from outer as it has not been fixed clearly so i again complained then the technician came n said there is issue in compressor so we will replace it I said ok then hardly after a month I again got the same problem in ac of not getting cool ,iam so mch frustrated,what to do now,i was fan of haier company as every appliance in my home is of haier but due to this problem iam too mch frustrated from this company,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Noida, Uttar Pradesh
Started problem within a year
First while trying to register my complaint it took too much time with call center, and very arrogant manner. Later when technician came he tried to convince me that I should get my freeze repaired with third party for lesser cost.
I refused. But when the 2nd technician came on 2nd day, he again stated tried to convince me that even more discounted price he will charge for repair if I agree for the third party help. I again refused. Both technicians gave me their numbers for any repairs in the future.
Nowadays, I am seeing that this is very common.
Most of the time I saw this problem with many companies. But my experience with Haier is not good.
User's recommendation: First see the reviews. Don't go with looks and advertisements
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Haier company Fraud
- Negative feedback
- Negative
Preferred solution: Part Change
User's recommendation: Specially New customers Not any product purchase Haier company
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