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They are the worst company ever. We bought a washer/dryer combo unit back in September 2012.

The thing doesn't work. They were going to send someone out to look at it. A few weeks later no one has shown up. I call the company again.

Again they tell me they will send someone out to fix it. Again nothing happens. I call again and they finally tell me that they can't get someone out to help me so they will send me a new unit. Guess what, still waiting!!!

I would never buy another product from this company. I hope this saves other people from having to go thru what I am.

Monetary Loss: $730.

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Saint Louis, Missouri, United States #665851

I am having the same issue. I bought the washer dryer pair in Sept 2012 as well.

The dryer does not work. I've called time and time again only to be told the same thing you are saying. Last week I was told they will arrange a replacement. Have not heard back from anyone yet.

I tried calling their executive office several times today only to get a recording that their office is now closed and I need to call back between 8am and 8pm central time.

I called at 2:30, 4:30 and 7:30! Now what??

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